Based on your readings and research, answer the following questions in a word-processed document. Your answers should be at least a paragraph, but not more than one page, in length. You are expected to answer the questions from a management perspective and provide appropriate, APA-formatted in-text citations and a reference list reflecting sources used to answer the questions.
1. Explain the responsibilities of an airline maintenance manager to maintain the appropriate maintenance resource management program (MRM).
2. Identify two potential problems in administering an aviation maintenance safety program in a multi-cultural environment.
3. Provide two strategies to address the problems identified in Question 2.
4. Why, in your opinion, is it important to prevent workplace accidents/incidents?
5. As an aviation maintenance manager, determine a process or procedure that could promote accident reporting.
Added on 17.05.2016 17:42
Read the following textbook chapters from Aviation Maintenance Management (Kinnison & Siddiqui, 2012). As you read, think about the role aviation maintenance managers have in ensuring the safe operation of aircraft. Here is a preview:
Chapter 19 – Maintenance Safety – This chapter discusses the safety programs of the airline as they relate to maintenance and engineering. This includes smoking regulations, fire detection and prevention, fall protection, handling hazardous materials, etc. This chapter also discusses the material safety data sheets (MSDS) and the “right to know” program to alert workers to hazards.
Appendix B – Human Factors in Maintenance – This appendix examines the human element in maintenance.
Additionally, in order to enhance your understanding about the topics explored in this module, please read the resources below:
AC 120-72 Maintenance Resource Management (http://www.faa.gov/regulations_policies/advisory_circulars/index.cfm/go/document.information/documentID/23217) MRM training focuses on situational awareness, communication skills, teamwork, task allocation, and decision making. This site also discusses human factors and how communication will provide the supervisor with the influence for a proactive safety program.
OSHA Brief Safety Data Sheets (https://www.osha.gov/Publications/OSHA3514.html) The hazard communication standard are safety data sheets.
European Aviation Safety Program (http://www.skybrary.aero/index.php/European_Aviation_Safety_Programme_(EASP)) (EASP) The objective of the European Aviation Safety Program is to ensure that the system for the management of aviation safety in the European Union (EU) delivers a safety performance that is the best of any world region, uniformly enjoyed across the whole Union, and continuing to improve over time.