Discuss causes of conflicts in the work environment.

For this assignment, explore the techniques that are used to resolve conflict. You are a leader in an organization, and you have been asked to develop a new manager’s basic training on conflict management. Conduct research to answer the questions below to include in your presentation:


  1. What is conflict management?
  2. What causes conflicts in the work environment?
  3. What managerial actions can be taken to reduce conflict?
  4. How can individuals successfully manage conflicts internally?
  5. How can individuals successfully manage conflicts with others?
  6. Why is some conflict healthy in an organization? Provide examples to support your thoughts.
  7. As a leader, why is it important to properly manage conflict?

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