• Unit 1 Guiding Questions 
    • Answer all Unit 1 Guiding Questions.
    • Provide detailed responses, 125 word minimum for each response (Approximately ½ page/response)

Guiding Questions

  • Explain the difference between manufacturing and service organizations and their implications for quality.  Which one is the University of Oklahoma?
  • What implications might the 14 points have for college education?  What specific proposals might you suggest as implementing the 14 points at the University of Oklahoma?
  • What is mass customization?  Provide an example.  Why does mass customization present process design challenges?
  • Explain how a control system works.  Provide some examples from your everyday life.

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